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Learning a Valuable Lesson

I was discharged from the military in the early 80’s. Back then, the VA offered routine dental services. Today they offer only health care. The dental care was somewhat substandard, but free of cost, so I really can’t complain. In the 90’s I chose a dentist who was very expensive, but also provided substandard care. In 2005, I was seen regularly by a dental chain in AZ. Their books were audited and low & behold, they were accused of overcharging their patients, most of whom were Mexican. I rec’d a check in the mail for $500 which is what they had overcharged me.

In 2008, I relocated to Brandon & chose my dentist based on an add in the flyer & his close proximity to me. He was fresh out of dental school & had his practice in a very large & lavish bldg. He hadn’t yet accquired other dentists to share his space so his overhead was quite expensive. He made me feel very comfortable & was very polite.    I needed 4 bridges due to substandard care rec’d or no care as a child which led to losing several teeth. He quoted me a price of $14000, but I was able to get him to reduce his price to $10000. Not many ppl walk into a new dentist office for such extensive work, so he saw this as a big opportunity to cover his overhead temporarily. The bridge work was phenominal, but he failed to discover that the bone loss was so severe & that my peridontal desease had progressed to a dangerous condition. I had no idea that I had this condition & really never knew much about it. I now live in Winter haven & was referred to Dr Hearn by a friend who was familiar w/ his practice & expertise.

Too make a long story short, he discovered that a crown I had placed while in AZ was a serious food trap that led to additional problems. His price may have been somewhat more expensive than the dentists I had seen in the past, but I learned a valuable lesson. Sometimes cheaper isn’t always the way to go. During my 1st visit, xrays were taken & an examination was done. In a relatively short period of time, Dr Hearn discovered that my periodontal desease had progressed to the point in which not only would I lose the bridges, but I would most likely lose most of my teeth. I was amazed that all of the dentists I had seen in the past had failed to see this, but in less than 20 minutes Dr Hearn took control & proved to be the best dentist I have seen in 40 yrs. He referred me to Dr Barnes who is a specialist who did an incredible bone grafting surgery to save my smile. Both office personnel made me feel like part of a family. I had such a pleasant experience w/ the staff & will continue to get my care from them in the future. Sometimes I read reviews that reflect negative experiences and maybe they are accurate, but I feel that is is necessary to say thank you to them and to recommend their services to anyone new to the area or others who have bad a experience w/ other practices.

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